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Thai Air tickets go 100% electronic

Jun 03, 2008

THAI also confirmed that paper tickets that have already been issued can still be used until the expiry date of the ticket.

In addition, paper tickets will be issued for flights involving travelling with an airline that does not have E ticketing. However, IATA’s stated aim has been to have 100 percent       E- ticketing for all its members by 1 June, 2008.

Mr. Pandit Chanapai, THAI’s Executive Vice President, Commercial said, “E-ticket is a more efficient way of ticketing for passengers and airlines alike. It reduces the risk of losing tickets, theft, counterfeit paper tickets, makes itinerary changes easier and enables a wide array of self service options.”

According to IATA, E-ticketing is the flagship project of IATA’s Simplifying the Busines programme, which is aimed at making travel more convenient and cost efficient. While a paper ticket costs US$10 to process, e-ticketing reduces that cost to US$1. The industry will save over US$3 billion each year by offering the passenger a better service.

When the programme began in June 2004, only 18% of tickets issued globally were e-tickets, with over 28 million paper tickets issued each month. That number has been   reduced to less than 3 million.

For more details please contact THAI’s 24hrs. Contact Center at tel. 0-2356-1111 or visit www.thaiairways.com

Contact name: Thai Airways International

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